Shipping policy

Last updated: August 16, 2026

Thank you for shopping with Swikart. We aim to process and deliver your orders as quickly as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is confirmed.

Orders are not normally processed or shipped on Sundays or public holidays.

2. Delivery Time

Estimated delivery time is generally 5–10 business days after your order has been shipped.

Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

If we offer free shipping on a product or during a promotion, the applicable offer will be clearly displayed on the website.

4. Order Tracking

Once your order has been shipped, tracking information may be provided to you through the contact details provided when placing your order.

Tracking updates may take some time to appear after the shipment has been dispatched.

5. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to courier issues, weather, high demand, holidays, or other circumstances.

If your order is significantly delayed, please contact us through our Contact Us page.

6. Incorrect Address

Please make sure your shipping address is correct before completing your order.

Swikart may not be responsible for delays or additional charges caused by an incorrect or incomplete address provided by the customer.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 7 days of delivery with your order number and clear photos or video of the issue.

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.

8. Contact Us

For shipping-related questions, please contact us through our Contact Us page or the customer-support email listed on our website.

Swikart reserves the right to update this Shipping Policy when necessary.